Cookie Policy

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use our site.

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period
• First-Party Cookies: Set by SPEAK directly
• Third-Party Cookies: Set by our partners (analytics, payment processors)

SPEAK uses cookies to enhance your shopping experience and protect our customers:

Essential Cookies (Required)

• Shopping cart functionality
• User authentication and account management
• Security and fraud prevention
• Payment processing

Performance Cookies

• Website performance monitoring
• Error tracking and debugging
• Load time optimization

Analytics Cookies

• Understanding visitor behavior
• Improving website navigation
• Measuring marketing effectiveness
• Tracking environmental impact of our operations

Preference Cookies

• Language preferences
• Display settings
• Previously viewed products

Marketing Cookies (With Your Consent)

• Personalized product recommendations
• Relevant advertisements
• Social media integration

We work with trusted partners who may also use cookies:

• Paystack: Secure payment processing
• Google Analytics: Website usage analysis (anonymized data)
• Social Media: Share buttons and social features
• Delivery Partners: Order tracking and logistics

These partners are required to protect your data and use cookies only for their intended purpose.

You have control over how cookies are used:

Browser Settings

Most browsers allow you to:

• View and delete cookies
• Block all cookies
• Block third-party cookies only
• Receive notifications before cookies are set

Important Notes

• Blocking essential cookies may prevent you from using certain features (shopping cart, checkout)
• Blocking analytics cookies helps us improve your experience
• You can change your preferences at any time

Here are the main cookies we use:

Essential Cookies

• session_id: Maintains your shopping session (expires when browser closes)
• cart_token: Remembers items in your cart (7 days)
• auth_token: Keeps you logged in (30 days)
• csrf_token: Security protection (session)

Analytics Cookies

• _ga: Google Analytics visitor tracking (2 years)
• _gid: Google Analytics session tracking (24 hours)

Preference Cookies

• lang: Language preference (1 year)
• viewed_products: Recently viewed items (30 days)

As an environmentally friendly brand, SPEAK uses cookies to support our sustainability mission:

• Track carbon footprint of website operations
• Optimize server resources to reduce energy consumption
• Monitor packaging and shipping efficiency
• Measure impact of our sustainability initiatives

This data helps us make informed decisions about reducing our environmental impact while protecting your privacy.

Under the Nigeria Data Protection Regulation, you have rights regarding cookie data:

• Right to Know: Understand what cookies we use and why
• Right to Control: Manage or delete cookies at any time
• Right to Opt-Out: Refuse non-essential cookies
• Right to Withdraw Consent: Change your cookie preferences

We may update this Cookie Policy to reflect:

• Changes in our cookie usage
• New features or services
• Legal or regulatory requirements
• Improvements in privacy protection

The "Last updated" date at the top of this page shows when changes were made. Significant updates will be communicated via email.

For questions about our use of cookies:

• Email: privacy@speak.ng
• Subject Line: Cookie Policy Inquiry
• Response Time: Within 48 hours

We are committed to transparency and will clearly explain our cookie practices.